Customer Support

Why does the game become unresponsive during Shuffle Time in Tartarus on the PC version?
I can't make any progress in the third Palace because I can't control my robot. What should I do?
How come Trials from the Sea of Souls isn't being counted as complete, even if I earn enough stars?
【Updated on June 4, 2026.】Why aren't some Tartarus missions being counted as complete in Met by Moonlight: Luminous Island?
Why won't the missions in Crossroads of Fate respond when I tap them?
【Updated on jun 5, 2026.】The effect of 5★ Yukari Takeba's Awareness 1: Pull the Trigger is not activating correctly.
Why aren't the treasure chests I open in Met by Moonlight: Luminous Island being counted for the mission?
【Updated on June 4, 2026.】Why does the game freeze when I use Makoto Yuki's All-Out Attack?
I cannot see any products on the official web store and cannot make a purchase.
【Updated on June 4, 2026.】How come Makoto Yuki's skills/assist targets don't display correctly in the mobile version?

See more

【Updated on jun 5, 2026.】The effect of 5★ Yukari Takeba's Awareness 1: Pull the Trigger is not activating correctly.

【Updated on jun 5, 2026.】
This issue has been fixed.
＝＝＝

We have confirmed that Yukari does not gain Whisperwind stacks at the start of battle.
⇒ This will be addressed in a future update.