If you can't advance in Katayama's Palace or Akashi's Palace because your robot is stuck or you can't reset its position, please click on [Submit a request] at the bottom of the page and select [Game Progress/Operation]. Once you're taken to the next page, please provide your player information and enter either one of the following in the description:
| I can't make any progress in Katayama's Palace because I can't control my robot. |
| I can't make any progress in Akashi's Palace because I can't control my robot. |
Please don't forget to attach a screenshot showing where you are stuck at before submitting your ticket.
Once you submit your ticket, our support team will contact you after they've reviewed your inquiry, so we kindly request your patience in the meantime. Thank you for understanding.