We have confirmed that your inquiry has been received by our support team. We are currently investigating the issue, and if there are any updates, we will be sure to post them in our FAQ or our official website. Thank you very much for your cooperation and understanding.
Customer Support
If you suspect it may be a Technical Issue or Bug
- Why can't I unlock the "Friendships Bloom" side story for the P3P collab?
- On the city map, why does the [MENU] icon at the bottom of the screen display a "!" even though there's nothing to check?
- List of Currently Identified Issues
- Why isn't Kira Kitazato's Invite available at the Catch 'n' Trade?
- When I log in to the game, the boss battle in Main Story Chapter 4: The Masks We Wear - Phase 2 starts automatically.
- 【Steam】 Why am I getting network errors whenever I try to log in?
- 【GooglePlay】 Why do I get an error message whenever I try to launch the game using the game shortcut?
- 【Updated on August 28, 2026.】Why can't I talk to Minami Miyashita in City Life?
- The game becomes stuck when "1 MORE" is triggered while Neko Shogun is equipped
- 【Updated on July 2, 2026.】Why is the Daily Hoot-n-Loot not updating?