If you suspect it may be a Technical Issue or Bug

• The '1st Anniversary Celebration' gift has not been received
• Why isn't the Spring Storm mission getting cleared in Play That Future Sound?
• 【Updated on Jun 25, 2026.】After updating to Ver4.3, the login screen only displays the ID and remains black, unable to proceed.
• Why aren't Rare Shadows appearing in Tartarus?
• Why can't I use assists in Gates of the Nightmare Catcher?
• I can't make any progress in the third Palace because I can't control my robot. What should I do?
• 【Updated on jun 5, 2026.】The effect of 5★ Yukari Takeba's Awareness 1: Pull the Trigger is not activating correctly.
• Why aren't the treasure chests I open in Met by Moonlight: Luminous Island being counted for the mission?
• 【Updated on June 4, 2026.】Why does the game freeze when I use Makoto Yuki's All-Out Attack?
• I cannot see any products on the official web store and cannot make a purchase.