We have received reports from our users regarding this issue and are currently investigating the cause.
Once we have made any progress, we will post updates to this FAQ and our official website.
In the meantime, please try the following steps and see if any of them resolve the issue:
1.) Restart your device by turning it off, then turning it back on.
2.) Update the app to the latest version. Open Persona5: The Phantom X from the store page and check if an update is available.
3.) Close any other apps you're currently not using before launching Persona5: The Phantom X.
4.) Try repairing corrupted files or downloading missing data by tapping [Repair] on the right side of the title screen.
5.) Try lowering the graphics by tapping [Settings] on the right side of the title screen and changing the graphics settings to [Low] or [Standard].
6.) Try switching your network connection from Wi-Fi to 4G/5G and vice versa.
7.) For the Google Play version, check where the app is installed at. If the app is currently installed on a microSD card, please move it to your device's internal storage.