Customer Support

When I log in to the game, the boss battle in Main Story Chapter 4: The Masks We Wear - Phase 2 starts automatically.
【Updated on August 31, 2026.】Why does the screen freeze in the Soccer Team when I score a goal by targeting a weak point?
Why can't I enter the small room with the treasure chest in the Upper Office Area of Shimotsuna's Palace?
【Updated on September 1, 2026.】Why can't I add Phantom Thieves by swiping in Party Formation?
【Updated on August 28, 2026.】Why won't Chizuko Nagao (Vino) and Yukimi Fujikawa's (Yuki) dialogue event trigger in Thieves Den?
【GooglePlay】 Why do I get an error message whenever I try to launch the game using the game shortcut?
【Updated on August 28, 2026.】I can't make any progress in the third Palace because I can't control my robot. What should I do?
Some Chat features may not work properly
List of Currently Identified Issues
【Steam】 Why am I getting network errors whenever I try to log in?

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【Updated on September 1, 2026.】Why can't I add Phantom Thieves by swiping in Party Formation?

【Updated on September 1, 2026.】

A fix for this issue is planned for the next update.

In the meantime, you may still be able to proceed by using tap or click controls. Please try this workaround.

We have confirmed that your inquiry has been received by our support team. We are currently investigating the issue, and if there are any updates, we will be sure to post them in our FAQs or our official website. Thank you very much for your cooperation and understanding.