Customer Support

【Updated on August 31, 2026.】Why does the screen freeze in the Soccer Team when I score a goal by targeting a weak point?
Why can't I enter the small room with the treasure chest in the Upper Office Area of Shimotsuna's Palace?
Why can't I add Phantom Thieves by swiping in Party Formation?
【Updated on August 28, 2026.】Why won't Chizuko Nagao (Vino) and Yukimi Fujikawa's (Yuki) dialogue event trigger in Thieves Den?
【GooglePlay】 Why do I get an error message whenever I try to launch the game using the game shortcut?
【Updated on August 28, 2026.】I can't make any progress in the third Palace because I can't control my robot. What should I do?
Some Chat features may not work properly
List of Currently Identified Issues
【Steam】 Why am I getting network errors whenever I try to log in?
【Updated on August 28, 2026.】Why can't I talk to Minami Miyashita in City Life?

See more

【Updated on August 31, 2026.】Why does the screen freeze in the Soccer Team when I score a goal by targeting a weak point?

【Updated on August 31, 2026.】

This issue has been fixed.

＝＝＝

We have confirmed that your inquiry has been received by our support team.
We are currently investigating the issue, and if there are any updates, we will be sure to post them in our FAQ or our official website. Thank you very much for your cooperation and understanding.