Customer Support

【Updated on Sep 24, 2026.】“Seven-Day Spoils Pass” and “Coffee Aid Pass” are not displayed, preventing rewards from being claimed.
There are cases where it appears that the Phantom Thief can equip multiple weapons.
【Updated on September 25, 2026.】In the Private Area - Lower Level at Shimotsuna Palace, why does the game get stuck if I get defeated after activating the revolving doors?
Why isn't the Butler Yusuke Set's profile card design and frame showing up?
【Updated on September 25, 2026.】In the Technician stages of the Velvet Trials, the number of turns taken displayed in the special conditions may be incorrect
Why are some animations being skipped during Synergy events?
When I log in to the game, the boss battle in Main Story Chapter 4: The Masks We Wear - Phase 2 starts automatically.
Some Chat features may not work properly
List of Currently Identified Issues
Why isn't Kira Kitazato's Invite available at the Catch 'n' Trade?

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【Updated on Sep 24, 2026.】“Seven-Day Spoils Pass” and “Coffee Aid Pass” are not displayed, preventing rewards from being claimed.

【Updated on Sep 24, 2026.】
Fixed. Please restart the game before playing.
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We have confirmed that any Seven-Day Spoils Pass or Coffee Aid Pass for Cosmic Musubi purchased between the end of maintenance on Sep 9, 2026 and 9:59 PM on Sep 23, 2026 (UTC) would not display in the Shop, and the bonus items that players could obtain were not being received.