Customer Support

“Seven-Day Spoils Pass” and “Coffee Aid Pass” are not displayed, preventing rewards from being claimed.
There are cases where it appears that the Phantom Thief can equip multiple weapons.
【Updated on September 24, 2026.】In the Private Area - Lower Level at Shimotsuna Palace, why does the game get stuck if I get defeated after activating the revolving doors?
Why isn't the Butler Yusuke Set's profile card design and frame showing up?
In the Technician stages of the Velvet Trials, the number of turns taken displayed in the special conditions may be incorrect
Why are some animations being skipped during Synergy events?
When I log in to the game, the boss battle in Main Story Chapter 4: The Masks We Wear - Phase 2 starts automatically.
Some Chat features may not work properly
List of Currently Identified Issues
Why isn't Kira Kitazato's Invite available at the Catch 'n' Trade?

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There are cases where it appears that the Phantom Thief can equip multiple weapons.

We are currently investigating the issue, and if there are any updates, we will be sure to post them in our FAQ or our official website. Thank you very much for your cooperation and understanding.
If this issue occurs, please try restarting the game.