I want to cancel an item purchase that I made. We apologize for the inconvenience, but item purchases cannot be cancelled. Related articles My purchased items are not showing up. I didn't get the first-time bonus when I bought Cognition Crystals. What happens if I purchase a Marthym's Rewards Card again after I have already bought one? I bought Marthym's Rewards Card, but I didn't get the daily items. Are there in-game purchases?