1. Please confirm the payment has been completed.
2. If the payment has been completed, please make sure that the Google account used for the purchase is the same as the one used in the game.
3. Please check that the date and time settings on your device are correct.
4. Sign out of the Google account used for the purchase and turn off your device.
5. After restarting the device, sign in again with the Google account you used to make the purchase.
6. If you have created multiple game save data profiles, please ensure that the correct purchased save data is being used.
2. If the payment has been completed, please make sure that the Google account used for the purchase is the same as the one used in the game.
3. Please check that the date and time settings on your device are correct.
4. Sign out of the Google account used for the purchase and turn off your device.
5. After restarting the device, sign in again with the Google account you used to make the purchase.
6. If you have created multiple game save data profiles, please ensure that the correct purchased save data is being used.