Customer Support

Why can't I clear "Clear Chapter 8 of Reach for the Moon" in the Phantom Pass Season Rewards?
【Updated on Oct 30, 2026.】Bleed and Lovesick may sometimes not properly transfer
Why can't I unlock the "Friendships Bloom" side story for the P3P collab?
【Updated on Oct 29, 2026.】On the city map, why does the [MENU] icon at the bottom of the screen display a "!" even though there's nothing to check?
List of Currently Identified Issues
Why isn't Kira Kitazato's Invite available at the Catch 'n' Trade?
When I log in to the game, the boss battle in Main Story Chapter 4: The Masks We Wear - Phase 2 starts automatically.
【Steam】 Why am I getting network errors whenever I try to log in?
【GooglePlay】 Why do I get an error message whenever I try to launch the game using the game shortcut?
【Updated on August 28, 2026.】Why can't I talk to Minami Miyashita in City Life?

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【Updated on Oct 30, 2026.】Bleed and Lovesick may sometimes not properly transfer

This issue has been fixed.

We have been made aware of this issue and are planning to fix it in a future update, so please bear with us until then.