Customer Support

Why are some animations being skipped during Synergy events?
When I log in to the game, the boss battle in Main Story Chapter 4: The Masks We Wear - Phase 2 starts automatically.
【Updated on September 10, 2026.】Why can't I enter the small room with the treasure chest in the Upper Office Area of Shimotsuna's Palace?
[Updated on September 10, 2026.]The Crossroads of Fate: Twins Arc event does not work properly
【Updated on September 10, 2026.】Why can't I add Phantom Thieves by swiping in Party Formation?
Some Chat features may not work properly
List of Currently Identified Issues
【Steam】 Why am I getting network errors whenever I try to log in?
【GooglePlay】 Why do I get an error message whenever I try to launch the game using the game shortcut?
【Updated on August 28, 2026.】Why can't I talk to Minami Miyashita in City Life?

See more

【Updated on September 10, 2026.】Why can't I enter the small room with the treasure chest in the Upper Office Area of Shimotsuna's Palace?

【Updated on September 10, 2026.】

This issue has been fixed.

＝＝＝

We have confirmed that your inquiry has been received by our support team. We are currently investigating the issue, and if there are any updates, we will be sure to post them in our FAQ or our official website. Thank you very much for your cooperation and understanding.