Customer Support

Can I choose not to claim my Extra Rewards from Targeted Contracts?
How come I haven't received a Phantom Thief from Extra Rewards even though I've drawn 165 Targeted Contracts?
Why did the "Guaranteed to get a 5★" counter for the Most Wanted Phantom Idol Contracts/Arms Deals reset back to zero?
The 5★ Phantom Thief I pulled from the Most Wanted Phantom Idol Contracts is not a Most Wanted character. Why is that?

How come I haven't received a Phantom Thief from Extra Rewards even though I've drawn 165 Targeted Contracts?

To receive Extra Rewards such as "5★ Phantom Thief Chance 01," you must first select [Extra Rewards] from the Contracts screen, and then use the item from [Bag] once it has been added there.